FAQ's
Welcome to our FAQ section! Here, we aim to address your most pressing questions about our wellness products and services. Your comfort and satisfaction are our top priorities! 🌟
1. How can I contact you?
We’re here to help! You can reach us via email at info@global-vision-studios.com. We love hearing from you! 💌
2. Where are your products shipped from?
Our products are shipped from various locations to ensure timely delivery and the best service possible. 🌍
3. Can I get a refund on my product?
Absolutely! We have a 30-day refund policy. If you’re not satisfied, just let us know! 💵
4. What condition does my product need to be in for a return?
Your item must be unworn or unused, with tags, and in its original packaging. We want to ensure you receive the best quality! 📦
5. How long does it take to process a refund?
Once we receive and inspect your return, we’ll notify you. If approved, you’ll be refunded within 10 business days! ⏳
6. Can I exchange my product for a different one?
The fastest way is to return the item you have and make a new purchase for the item you want. We want you to be thrilled with your choice! 🔄
7. What if my item is damaged or defective?
Please inspect your order upon reception. If there’s an issue, contact us immediately so we can make it right! 🛠️
8. Are there any items that cannot be returned?
Yes, certain items like perishable goods, custom products, and personal care items cannot be returned. If you have questions about a specific item, just ask! ❓
9. Do you accept returns on sale items?
Unfortunately, we cannot accept returns on sale items or gift cards. We appreciate your understanding! 🏷️
10. What if I’m located in the European Union?
If you’re in the EU, you have a 14-day cooling-off period to cancel or return your order for any reason. Just ensure the item is in its original condition! 🇪🇺
We hope this FAQ section helps you feel more informed and confident in your experience with us. If you have any other questions, don’t hesitate to reach out! Your comfort is our mission! 💖